Privacy Policy

1. Introduction

This Privacy Policy sets out how personal information is collected and handled when users interact with the website. The content provided is for educational purposes only, but some data may be processed to maintain communication, ensure proper functioning of the site, and respond to enquiries. The principles guiding this policy are transparency, proportionality, and respect for individual privacy rights. By accessing or using the site, visitors acknowledge that they have read and understood this document.

2. Information We Collect

The website may collect limited categories of personal information, primarily details that users provide voluntarily when submitting a message or enquiry. This may include basic contact information and the content of communication needed to respond to questions. Technical information such as device type, browser version, and usage patterns may also be processed automatically to ensure the site functions correctly. Sensitive personal data is not sought, and users are encouraged to avoid including unnecessary details in their messages.

3. Use of Information

Information collected is used for clear and limited purposes that are aligned with the educational nature of the website. The main purpose is to respond to enquiries and provide requested information in a neutral and transparent manner. Data may also be used to maintain site security, diagnose technical issues, and improve the clarity of published content. The information is never used for promotional targeting or resold to third parties.

4. Legal Basis for Processing

The processing of personal information is conducted under lawful bases that reflect the nature of the interaction. When users submit enquiries, information is processed to fulfil the request and provide a response. In some cases, processing may be carried out under legitimate interests, such as ensuring the stability and security of the site, provided this does not override individual rights. Consent may also form a legal basis when users opt in to receive optional updates or communications.

5. Data Retention

Personal information is kept only for as long as it remains relevant to the purpose for which it was collected. Enquiries are typically retained until they have been resolved, after which they may be securely deleted within a reasonable period. Where subscriptions are involved, information is stored until the user withdraws consent or the service is discontinued. Retention practices are reviewed regularly to ensure compliance with applicable requirements.

6. International Transfers

In certain circumstances, personal information may be processed outside Australia through trusted service providers. Where such transfers occur, safeguards are applied to maintain confidentiality, integrity, and security of the data. These safeguards may include contractual measures and technical protections that align with international standards. Data is only transferred when it is strictly necessary to deliver services or maintain website functionality.

7. Security Measures

The website applies administrative, technical, and organisational practices to safeguard personal information against unauthorised access, alteration, or misuse. These measures include limiting access to authorised personnel, applying encryption where feasible, and conducting periodic reviews of practices. While no online platform can guarantee absolute security, ongoing efforts are made to minimise risk and address potential vulnerabilities promptly. Users are encouraged to share only essential details to further support security.

8. Updates and Contact Information

This Privacy Policy may be revised periodically to reflect changes in practices, technology, or applicable requirements. Updates are published on this page with a date indicating when the changes take effect, and continued use of the site after revisions signals acceptance of the new terms. For any questions regarding this policy or the handling of personal information, users may contact the team by email at contact@farenquolynthi.com